Privacy Policy - Aewwood

Who we are

AEW Wood is a professional wood products supplier providing high-quality wood materials and solutions for global customers.

Our website address is: https://aewwood.com/

Information We Collect

When you visit our website, request a quotation, or contact us, we may collect personal information that you voluntarily provide, including:

Name
Company name
Email address
Phone number
Country or region
Business information
Product requirements and inquiry details

We may also automatically collect certain technical information, including IP address, browser type, device information, pages visited, and website usage data to improve website performance and user experience.

How We Use Your Information

We use the information collected for the following purposes:

Responding to product inquiries and quotation requests
Providing product information and customer support
Communicating with customers regarding business cooperation
Improving our website, products, and services
Analyzing website performance and visitor behavior
Maintaining website security

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies help us:

Remember user preferences
Understand how visitors use our website
Improve website functionality
Provide better services

You can choose to disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

Embedded Content from Other Websites

Our website may include embedded content such as images, videos, or links from third-party websites.

Embedded content from other websites may collect information, use cookies, or apply their own privacy policies. We recommend reviewing the privacy policies of these third-party websites.

Who We Share Your Data With

AEW Wood does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary:

To provide requested products or services
With trusted service providers supporting our website operation
To comply with applicable laws or legal requirements
To protect our rights, property, and business security

How Long We Retain Your Data

We retain personal information only for as long as necessary to fulfill business communication purposes, provide services, maintain records, and comply with legal obligations.

Information submitted through contact forms may be stored for customer service purposes but will not be used for unrelated marketing activities without appropriate consent.

What Rights You Have Over Your Data

Depending on applicable privacy laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for certain communications

To exercise these rights, please contact us using the information provided below.

Where We Send Your Data

Visitor information may be processed through secure third-party services used for website hosting, analytics, security monitoring, and communication management.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.